Fujitsu Caribbean has officially launched its expanded Digitisation Services portfolio and unveiled its new Digitisation Operations Centre (DOC), a regional capability designed to help organisations modernise information management, unlock greater value from data, and accelerate digital transformation across the Caribbean. The initiative is built around the theme “Ready for the Next Chapter”, reflecting the transition from paper-based records to intelligent, secure and AI-ready information ecosystems. 

The launch brought together government leaders, public-sector stakeholders, enterprise customers, technology partners and members of the media, with opening remarks delivered by The Honourable Senator Audrey Marks, Minister of Efficiency, Innovation and Digital Transformation. The event highlighted the growing importance of digitisation, information governance, digital trust and artificial intelligence in supporting national development, improved service delivery and economic competitiveness. 

The new Digitisation Operations Centre represents Fujitsu Caribbean’s investment in expanding local capacity to meet increasing demand for records modernisation, intelligent information management and secure digital transformation services. Designed around the principles of security, trust and digital sovereignty, the Centre provides organisations with a trusted capability for managing critical information assets while supporting governance, compliance and regulatory requirements. 

Speaking at the launch, Mervyn Eyre, Chief Executive Officer of Fujitsu Caribbean, said, “Digitisation is no longer simply about converting paper records into digital files. It is about creating the trusted information foundation organisations need to improve services, strengthen governance, enhance productivity and prepare for an AI-enabled future. Through our Digitisation Operations Centre, we are investing in local talent, innovation and capability to help organisations across Jamaica and the Caribbean move confidently into that future.”

The launch also underscored Fujitsu Caribbean’s track record of delivering large-scale transformation initiatives. Among the examples highlighted were national digitisation projects that have supported the modernisation of public records and strengthened access to critical information. Fujitsu Caribbean has successfully digitised more than two million birth, marriage and death records for Jamaica’s Registrar General’s Department and continues to support major transformation initiatives including the National Land Agency’s e-Titling programme. These projects demonstrate how digitisation can improve citizen services, information accessibility and operational effectiveness at scale. 

A key feature of the new operation is its focus on building local capability. The Digitisation Operations Centre is staffed by Jamaican professionals and leverages emerging AI innovations to create secure, future-ready information environments while supporting employment, skills development and technology advancement within the local market. The initiative aligns with broader national efforts to strengthen Jamaica’s digital economy and position the country as a leader in innovation and digital transformation. 

The event also featured participation from leading technology organisations including Check Point Software Technologies, Google, FluentData AI and Ricoh, demonstrating the importance of collaboration across cybersecurity, cloud technology, artificial intelligence and information governance in helping organisations navigate an increasingly digital future. 

As organisations across both the public and private sectors continue to face challenges associated with legacy records, compliance requirements, space constraints and information accessibility, Fujitsu Caribbean believes digitisation has become a strategic business and national imperative. The company’s expanded Digitisation Services offering is designed to help customers move from archives to intelligence, transforming information into a powerful asset for growth, innovation and better decision-making.